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PRIVACY POLICY

Effective Date: October 8, 2026
Last Updated: October 23, 2026
Aliada Real Estate (“Aliada Real Estate,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://aliadarealestate.com (the “Site”), submit a form, contact us by phone, email, or WhatsApp, or opt in to receive text messages (SMS) from us (together, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.

1. WHO WE ARE

Aliada Real Estate is a real estate company specializing in villas and residential properties in Tulum, Mexico. We help buyers and investors find, evaluate, and purchase properties.
Contact information:
– Website: https://aliadarealestate.com
– Phone / SMS (U.S.): +1 (978) 678-9159
– WhatsApp: +52 998 385 5555
– Email: gerardogutierrezvarela@gmail.com

2. INFORMATION WE COLLECT

a) Information you provide to us:
– Name, email address, and mobile phone number
– Your inquiry details, such as property interests, budget, preferred dates, and messages you send us
– Your SMS consent status (opt-in and opt-out records, including date, time, and source of consent)
– Any other information you choose to provide when you contact us

b) Information collected automatically:
– IP address, browser type, device information, and operating system
– Pages visited, time spent on the Site, and referring URLs
– Cookies and similar technologies (see Section 8)

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:
– Respond to your inquiries and provide information about properties
– Schedule and confirm calls, property tours, and appointments
– Send you text messages you have expressly agreed to receive (see Section 5)
– Send property updates and information you have requested
– Operate, maintain, and improve our Site and Services
– Comply with legal obligations and protect our rights

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.
We may share personal information only in the following limited circumstances:
– Service providers: with trusted vendors who perform services on our behalf (for example, website hosting, telecommunications and SMS delivery platforms, and email services). These providers are permitted to use your information only to provide services to us and are required to keep it confidential.
– Legal requirements: when required by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of Aliada Real Estate, our clients, or others.
– Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SMS / TEXT MESSAGING PRIVACY

You may receive SMS from Aliada Real Estate at +1 (978) 678-9159 when you provide your mobile number and submit a lead form (or otherwise request contact by text). Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out; HELP for help.
If you opt in to receive text messages from Aliada Real Estate at +1 (978) 678-9159:
– No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
– Mobile phone numbers, SMS opt-in data, and consent collected through our Services will NOT be shared with, sold to, rented to, or otherwise disclosed to any third parties or affiliates for their own marketing or promotional purposes.
– Information sharing with subcontractors in support services, such as customer service or the telecommunications platform used to deliver messages, is permitted only to the extent necessary to provide the messaging service. Such providers may not use your information for their own marketing purposes.
– Text messaging originator opt-in data and consent will not be shared with any third parties, except as required to deliver the messages you have requested.
You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at gerardogutierrezvarela@gmail.com or +1 (978) 678-9159. Message and data rates may apply. Message frequency varies. For full details, see our SMS Terms & Conditions at https://aliadarealestate.com/sms-terms.

6. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including to maintain records of your SMS consent and opt-out requests, or as required by law.

7. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. COOKIES AND TRACKING TECHNOLOGIES

Our Site may use cookies and similar technologies to improve your experience and analyze Site traffic. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the Site may not function properly without cookies.

9. YOUR RIGHTS AND CHOICES

– SMS: Reply STOP to any text message to unsubscribe. Reply HELP for assistance.
– Email: Use the unsubscribe link in any marketing email or contact us.
– Access, correction, and deletion: You may request access to, correction of, or deletion of your personal information by emailing gerardogutierrezvarela@gmail.com.
– Depending on where you live (for example, California or other U.S. states, or Mexico), you may have additional rights under applicable law. We will respond to verified requests as required by law.

10. CHILDREN'S PRIVACY

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

13. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us:
RFC ABR211220611
Av. Itzamná, Mz. 20 Lt. 01, Local 4, Col. Aldea Zama, Tulum, Q.R., C.P. 77760, México
Website: https://aliadarealestate.com
Email: gerardogutierrezvarela@gmail.com
Phone / SMS (U.S.): +1 (978) 678-9159
WhatsApp: +52 998 385 5555

Aliada Real Estate is a trade name of ALIADA BROKERS, S.A. de C.V., RFC ABR211220611, Av. Itzamná, Mz. 20 Lt. 01, Local 4, Col. Aldea Zama, Tulum, Q.R., C.P. 77760, México.